How Arogya helped three Shah's Halal Food franchise locations take control of their workforce

Problem

Three franchise locations, high volume, hourly staff across multiple sites. Operational constraints included:

• •Onboarding — recurring training as roles turned over.
• •Instruction — mixed English fluency and peak-period volume; informal verbal or paper-based direction was easy to miss.
• •Time and attendance — manual clock-ins were hard to reconcile with payroll.
• •Cross-location visibility — limited owner presence at each site day to day.
• •Shift duties — opening, closing, and compliance-related tasks were not centralized in one documented list.

Existing options

The platforms that came closest either lacked a critical feature or came bundled with tools they had no use for. Additionally, none of them gave these franchise operators the flexibility to build new features over time or a direct support relationship.

Our Solution

Arogya built a custom app around the participating locations' exact needs:

• •Location-based check-in and check-out: staff must be physically on-site to clock in.
• •Configurable role permissions: owners set exactly what each role can and cannot do.
• •Shift scheduling: managers can create and edit schedules across all locations.
• •Labor hour threshold alerts: owners are notified when approaching their cost limit.
• •Timesheet audit screen: owners review hours before sending to the accountant for payroll.
• •Duties tracking: staff confirm daily tasks with photo evidence, creating a timestamped audit trail for health inspection compliance.